Frequently Asked Questions for Members

Why would I want to become a member?

Have you ever wished that you could get expert advice but you don't know where to look? Do you need to do some work but don't know how to do that? Do you need a second opinion on your work? Have you ever wished to learn a few important lessons but it seems that you have no time? Now using AdviceReady.com, you can do so in the convenience of your own home or anywhere with internet access.

AdviceReady.com, a global online knowledge network and marketplace, meets experts and members easily. You can consult experts online and offline, join a course or find the answers to your questions in our forum. With voice over internet (VoIP), experts can give live advice to you in any part of the world. Experts willing to give you advice and courses can be found by just using a single click, and often, they are free.

As an illustration, perhaps, you want to perfect your Chinese conversational skills and would like to speak with a native speaker. Easy, just click the "Languages" under the "Home, Shopping, Hobby" category and search for "Chinese" from the search box. There you'll find the experts you need. To start chatting, just press the "Call" button.

Perhaps, you like football and you want to know the tips and tricks on some aspects of football. Type "Football" from the search box on the main page to find the experts and then ask these questions live. You can also see the courses offered on this particular topic and join this course. Alternatively, if the question is not urgent, you can just ask an offline question.

Perhaps you are in a tax and legal problem, specifically about offshore trusts. You can find the experts or courses under the "Legal Expertise", "Offshore" and "Tax Law" categories. You can join a course about, for example, "Setting up Offshore Trust for Wealth Preservation" and ask the course expert online. Perhaps, if your question will require a little bit of research, you may want to post the question for an offline consultation. Just type the question on the main page and your question will get the attention from the experts immediately.

You can find experts in diverse fields and you can easily search the required expertise in as many categories as you wish using our advanced search. A wide range of expertise categories is available, so be sure to browse all of the relevant categories.

How does the live consultation work?

At the front page, begin by searching the experts using keywords or other criteria. Select among the resulting online experts that suit your needs. When you have found one, press the "Call" button to start the videoconference / presentation room. Use your free minutes to determine whether the expert is suitable for you. If that expert is not suitable, then just close the Virtual Room (just close the window) before the free minutes elapse. In this advanced Virtual Room you can chat using your webcam, microphone or keyboard, listen to live presentations and explanation from the expert and upload/download files.

Before calling, you can use various information to determine a suitable expert. Use the expert's rating, client's responses and the description of the experts to help you decide. Click the expert's username to view more details about the expert.

How does the offline consultation work?

Offline consultation is the opposite of live consultation. In live consultation, you will meet your expert face-to-face in our Virtual Room so that you can ask questions and receive the answers instantly. In offline consultation, you will post questions or tasks but you will receive the answers later.

Questions or tasks that need research usually cannot be answered live. You can outsource your tasks or projects by using the offline consultation facility. Alternatively, if you do not need the answer to your question urgently, you may want to use offline consultation.

You will receive a competitive price from our pool of experts as they bid on the price and you select the most appropriate expert. Simply look at the expert's rating and feel free to send them a message to make sure that you get the right expert.

You will also receive a notification email if there are experts who bid or answer your consultation. To disable this notification, under your personal profile, set your email to be inactive (Menu >> My Workspace >> Edit Profile >> Email activated).

Using offline consultation is as simple as 1-2-3 and can be done from My Workspace :

1. Ask

Offline consultation begins when you ask a question or post a task.

From the front page, just type the question that you want to ask or the tasks that you need to be done. Then supply a little more information about the question/task such as the deadline, the maximum fee, or the supporting files. Your question/task will then be posted automatically to the relevant experts.

2. Request Expert's Answer

Once the experts assess your question, they will offer you to use their expert service for free or in return for a fee.
At this point, you can review the offers from your experts and, if you like the offer, authorize the experts to perform the services they've offered you.

To do so, go to My Workspace and then click the "Questions I asked" tab. Select the question and view the offers and prices from the experts. Get to know your experts by looking at their ratings and profiles. You can also send them a message simply by clicking a button on their profile pages.
When you are done, select the offers you like and click the "Request Answer" button.

3. View the Answers

When the deadline of your question elapses, go back to the same page (My Workspace >> Questions I asked) to view the answers. After reviewing the answers, don't forget to post your rating for the experts. Your balance will be deducted when the expert submits the answer.

How do I enroll in courses? How do I know the quality of the course?

Members can search courses using some criteria or keywords. The search result will display the courses along with their descriptions. A course has a public feedback rating made up of comments and ratings left by his/her previous clients. These comments and ratings are available in the public profile of the course.

How do I find and select experts? How do I know the quality of the experts?

Members can select an expert by searching expert's description using some criteria or keywords. You can then narrow the experts and select suitable experts by looking at or sorting the expert's rating, description, fees and other information.

An expert has a public feedback rating made up of comments and ratings left by his/her previous clients. These comments and ratings are available in the public profile of the expert. An expert with higher rating will appear higher on the search result.

Where is My Workspace?

From the front page's main menu (on the left side of the front page), click "My Workspace"

What does the virtual room look like?

Please look at the courses under Using this Website category from the main page.

Do I need special software or hardware? (Minimum Requirements)

No, only some basic requirements: broadband Internet connection (cable, DSL, etc.) and a web browser. A sound card, speakers and a microphone are optional. You can use this website on any computer such as a Macintosh, Linux or Windows computer.

What tools will be available for me?

Live consultation

• For live consultation, you will have a virtual room that consists of:
• Voice over IP connection to allow audio conversation
• Webcam to see the person to whom you are talking
• Whiteboard: the equivalent of a whiteboard and MS Powerpoint, capable of viewing and annotating the expert's JPEG/GIF/PNG pictures.
• File upload and download while chatting with the expert. This way you can ask the experts to analyze your documents on-the-go.

Offline consultation

• Go to your Workspace and click the "My Questions" tab.
• Under "Ask a Question" tab, you can post a question or task to any experts.
• Under "Questions I Ask", you can see the questions that you have posted and the offers you get from the experts. Here, you can then approve one or more experts to answer your question. If an expert has answered your question, you will see the answer there and you can then post a rating for that answer.
• Under "Archived Questions", browse the questions that you have archived. Once a question is archived, it will not receive offers from the experts anymore. You also will not receive offers anymore after the question deadline has elapsed.

Courses

You can also join a classroom environment by joining a course. Here you will find course materials, homeworks, quizzes, groups and many other things.

Do I need to pay to register or to use this website?

No, we do not charge you for registering, or being a member. We also do not charge you for consulting the experts or taking courses. However, the experts may charge you for this. Before entering into consultation or taking courses, you must pay in advance the fees to us. We will then pass the money to the experts.

How are prices for each session, course, etc. set?

Experts have the freedom to set and change their prices anytime. These prices are displayed before you enter any transaction.

What are the costs involved?

Members do not pay us for using this website. However, experts may charge you for consulting him/her or enrolling in a course. Click here for the description of the fees involved.

What is the easiest and fastest way to pay the experts?

Paying is easy and automatic. When you enroll in a paid course, you will be redirected to Paypal to pay for the course fee.

When you want to do live or offline paid consultations, you must deposit funds to your balance by going to "My Money" in your Workspace and click "Deposit money". For live consultation, your balance must exceed 2 minutes of the paid talk time (not including the initial 3 free minutes, which gives you a total 5 minute talk time). For offline consultation, your balance must cover the whole cost of the offline consultation that you are about to request.

To ensure security, expediency and ease when sending payments, we use PayPal. You do not need a Paypal account to pay using your credit or debit cards.

Will my past consultations -- like my questions, answers, chat transcripts -- be available to the public?

Short answer: No, unless you use our forum. Our services are designed so that you can ask questions and outsource tasks securely and privately.

Offline consultation

No. Your questions or tasks will be visible only to the selected experts before the deadline elapses. After the deadline elapses, only you and your chosen experts have access to those questions and answers. At anytime, you can remove your question from the experts' radar simply by clicking the "Archive" button.

You can also give a "preview" to the experts before committing to use their service. Upload your preview files when posting your question / task and untick the "Always visible" option. Your experts will not see the actual files until you agree to use the expert's service.

Online consultation

No. Your transcript will only be available to you and the expert you consulted.

Others

If you post your question to our forum, your questions and answers will be available to the public.
Also, the expert's rating that you'll give will be visible to the public.

Can I also contact other members?

Yes you can. This community allows you to talk to members or experts via our messaging system. This way, you can share and learn any knowledge easily.

What if the expert doesn’t do what he or she is supposed to do?

For offline consultation, if the expert does not submit the answer, then your money will not be deducted. For online consultation, you can determine the expert's suitability during the initial 3 free minutes.

We advise that you look at the expert's rating and user comments and talk to them via our messaging system before you commit to a transaction.

How do I use the messaging system to talk to another member/expert?

Click the member to whom you want to talk. In the member's profile screen that follows, click the "Send Message" button. After this, you can type your message. If the person is online, s/he can answer the question directly. If not, s/he will be notified of your message when s/he logs in. This message will only be visible by you and your counterparty.

Note: the "Send Message" button is only available after you login.

Alternatively, you can use our forums to get answers from many members of this website.

Where do I find the forum?

At the bottom of the every page, you can click "Forum"

How do I become a member?

Just create an account via this link. It's free.

Where do I find more information? Demo?

Under the "Using this Website & Demo" category (on the left side of the front page).

Why do I have to enter the Security Code?

This is to help prevent automated spams in our community.

Menu
	Home
	My Workspace
	Ask question, post task
	Search:
	Forum
	Create an account
	Help for Members
	Apply as an expert | [Help]
	Contact us / feedback
	Report abuse
	More